Mediators and advocates are very important to the human service field because clients are often uneducated when it comes to knowing their rights and liberties that exist for them in our society.

Clients are often unaware of laws and regulations that protect them so mediators and advocates are necessary to fill in this gap. Mediators are important in the human services field especially because they are facilitators of communication between two parties who have differences and conflicts. Without communication and a platform then minority groups are often left living their lives unfulfilled and in despair because their rights and liberties are not being met. In either case mediators and advocates have extremely tough jobs.