Good customer service is the fuel of any business. Offering promotions and slashing prices could bring in lots of new customers, but it’s the customer service that brings them back again. Businesses will never be profitable in the long run unless the business has efficient customer service.
Michael Sullivan Jr. is the son of an enforcer for John Rooney, an Irish American crime boss in the Midwest during the great depression. Our first sight of Michael is in the opening of the movie when he is riding his bike to a local convenience store to get paid for a paper route that he has just completed.