Author: suresh_65_2000@rediffmail.com
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Management and organizational behaviour
I was working for the Head Office of a south region subsidiary of JSC “BTA Bank” (BTA) for 5 years. BTA is one of the leading banks in Kazakhstan, which has 22 subsidiaries and 230 branches all over the country. Our subsidiary had 130 employees, the main realm being retail banking, which consisted of mortgage…